I shipped my car from Burnaby, BC on Sept 30, 2025, and received it in Thornhill, ON on Nov 3, 2025 — 34 days later. The driver reached Toronto on Nov 1 but didn’t deliver that day, even though mine was the first car loaded. The car was safely delivered, but the delay and lack of customer consideration were disappointing. He also offered me wine, which was unnecessary in a professional service.
Response from Yazdi Road Runner
Thank you for your feedback, and I truly appreciate your honesty. I’m glad to hear your vehicle arrived safely — that’s always my top priority.
As for the timeline, long-haul transport across Canada can sometimes take longer due to scheduling, weather, and coordination with multiple customers, though I understand that can be frustrating. I apologize for any inconvenience this caused.
The wine was just meant as a small gesture of appreciation, but I respect that it wasn’t necessary from your point of view.
Thank you again for sharing your experience — your comments help me continue to improve my service.